What is WST
WST is a parent digital marketing company that currently owns and operates five (5) brands. One of the critical values of our business is that we provide all of our client services, and infrastructure in-house. This makes us a combined Media, Marketing, IT and Hosting company all-in-one which provides a strong value prop to clients so that they can truly have a single accountable fully supported online solution versus 5-10 finger pointing vendors.
Our client excellence service model is tremendously successful with only 1% client churn over 15 years and 4 Inc. 5000 awards, with very well-respected clients like Nissan Stadium, BNA, Syracuse Airport, Franklin Factory, Loveless Cafe, Franklin Theatre, Mercy Medical and Fisk University to mention a few. WST services over 800 active clients today and brings strong stability and specialized resources to any business.
There are a few key items that make WST marketing agencies unique and bring added value to any business:
- All design and digital marketing services are centralized for integrated unity and success with one call support for everything you may need. Business simplicity.
- All staff, hardware, software and services are in-house (made and provided in the USA). No finger pointing service,
- WST optimized and perfected the website software over years for the best SEO, security, maintenance, unique customization, and customer scalability.
- All clients are maintained on private dedicated secured servers. There are no public hosting problems.
- All marketing clients receive professional reports of all analytics, digital marketing, social media and other important elements.
- Every client receives an exclusive monthly report of all the critical activities that occurred on our customer’s website each month. From Cyber security issues to web maintenance and updates. Full transparency and comfort that your business is being well taken care of.
- We have created a series of WordPress custom widgets for easy editing and managing of your website. Exclusive for our clients.
- We have developed in-house custom SEO reports, hot keyword alerts and dashboards exclusively for our clients.
- We are the ONLY agency to have a fully staffed in-house team of support experts that wait for your calls to provide on-demand support of everything. Their only job is to support our clients with passion and speed. And, we provide FREE monthly support!
Our business is also highly aware of the significance of giving back. It’s important to our staff to support local nonprofit organizations with their graphic design, Web design services, digital marketing and/or financial donations. Our key charities where we are personally invested in their charters and market support are The Davis House, Franktown and The Heritage Foundation.
In addition to our marketing agencies, we round out our business portfolio with FranklinIs – Events, Shop, Eat, Things to Do, Franklin TN & Williamson County.